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Answer
Dec 28, 2022 - 06:23 AM
On the day your shipment was delivered, the high was 45° and the low 25°. You are 75 miles from the nearest FedEx hub in Grand Junction, Colorado.
Even with Priority Overnight, your parcel goes on the freezing truck at 8:00 am and isn't delivered until 1:15 pm. Five hours in that cold weather is too much for a heat pack to compensate, I'm afraid!
Though it might seem counter-intuitive, shipping USPS (3-5 days) and holding at the Post Office is a safer option when you live remotely from a FedEx hub and are in such cold temperatures.
I will reach out to you via email to discuss this further.
Even with Priority Overnight, your parcel goes on the freezing truck at 8:00 am and isn't delivered until 1:15 pm. Five hours in that cold weather is too much for a heat pack to compensate, I'm afraid!
Though it might seem counter-intuitive, shipping USPS (3-5 days) and holding at the Post Office is a safer option when you live remotely from a FedEx hub and are in such cold temperatures.
I will reach out to you via email to discuss this further.
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