Sep 08, 2020 - 06:31 AM
If your temps are lower than 55° or above 85° we ask in order for our live guarantee that you choose "Hold for Pickup" on the product page.
It's the drive from the post office to your home that is lethal to insects in very hot or cold weather. If your mail carrier drives with them in the truck in weather above 85° or below 55° for more than an hour, they will most likely be exposed and die before you receive them.
When we ship "Hold for Pickup", we will mark your package to be held at your local post office. You can usually pick it up earlier in the day than it would normally be delivered to you by having it held at the post office, which is nice!
Just be sure to check the 'Hold for pickup" on the product page and we will take care of the rest for you. USPS will hold your package at your local post office for pickup keeping them off the cold delivery truck.
We will send you the tracking link so you can anticipate them arriving.
If your temperatures are within 55 to 85° on the day of delivery your package is also fully guaranteed.