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Answer
May 05, 2020 - 08:59 AM
I'm so sorry for our long wait times; I'm afraid we are being inundated with orders due to the current situation in our country.
The default ship date will always be shown when you choose your shipping method. Regardless of what shipping date/method you choose, if you choose "Get it Faster" we will ship your order either: * The same day Monday through Friday if you order before 11:00 am PST (2:00 pm EST) * If after that time, then the next business day We only ship crickets and silkworms Monday through Wednesday unless you've chosen a shipping method that will reach you before Friday (for example if you've ordered on a Thursday and chosen Next Day shipping). Otherwise, we'll wait till the first possible Monday to ship your order. PS: Purchasing "Get it Faster" is also not retroactive, it cannot be purchased to alter an order that is already pending. We have over 8000 orders in line to ship in the upcoming week and it is very time-consuming to locate and change an already printed order.
The default ship date will always be shown when you choose your shipping method. Regardless of what shipping date/method you choose, if you choose "Get it Faster" we will ship your order either: * The same day Monday through Friday if you order before 11:00 am PST (2:00 pm EST) * If after that time, then the next business day We only ship crickets and silkworms Monday through Wednesday unless you've chosen a shipping method that will reach you before Friday (for example if you've ordered on a Thursday and chosen Next Day shipping). Otherwise, we'll wait till the first possible Monday to ship your order. PS: Purchasing "Get it Faster" is also not retroactive, it cannot be purchased to alter an order that is already pending. We have over 8000 orders in line to ship in the upcoming week and it is very time-consuming to locate and change an already printed order.
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