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Answer
Mar 16, 2020 - 04:26 PM
There are several options we have for you in cold weather to ensure you get the live delivery guarantee. It is unsafe for insects to be out for delivery when the daily high is 55° or below:
1. Choose "Hold for Pickup" on the product page. We will send them to your local post or FedEx hub for pickup. There is no additional cost to you.
2. On our website we have Priority Overnight morning delivery as a shipping option, we can ship them to arrive at your home (or business address if you enter it as your shipping address) to arrive in the morning first on the FedEx truck so your feeders aren't on the cold delivery truck.
3. During cold winter months, we have heat packs available that can be added to your shipment for extra coverage as well (but a heat pack alone will not give our live guarantee)
1. Choose "Hold for Pickup" on the product page. We will send them to your local post or FedEx hub for pickup. There is no additional cost to you.
2. On our website we have Priority Overnight morning delivery as a shipping option, we can ship them to arrive at your home (or business address if you enter it as your shipping address) to arrive in the morning first on the FedEx truck so your feeders aren't on the cold delivery truck.
3. During cold winter months, we have heat packs available that can be added to your shipment for extra coverage as well (but a heat pack alone will not give our live guarantee)
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